So we went to the front desk and spoke to the security manager about what happened and he didn't seem like he truly cared. She then went on the say we were trespassing by taking the stairs and ending up where we did. We were shocked about being threatened and just asked how to get out. We came across the exit and a security guard immediately said they could have us trespassed. We asked how to get to the lobby and we're pointed down a hallway. We get to the bottom and it took us to back of house.

We decided to go get breakfast before heading to the convention center and decided to take the stairs down from our nearly $600 suite. Once checked in the room had a cover that kept falling on our feet. Management was rude as well We checked in yesterday and it took over 30 minutes. Poor service experience with check in, the room, and being threatened by security. You would think that the high prices of restaurants and shops would be sufficient for their profits. Parking fees here are very high, there are no hourly fees and $9 for 4 hours is a lot the one free hour is insufficient, particularly for a disabled person who moves slowly. All venues I visited, including airports, offer free or discounted parking fees for disabled. Please let us know if there is anything further we can assist you with.' In other words they completely IGNORED my question and indirectly replied that they don't care about disabled people.

Guests will then pay their ticket at a kiosk before returning to their car and exiting the facility. Hotel guests will use their room key to access the parking structure and will have access to all Caesars self-parking garages in Las Vegas. Guests will receive a ticket when entering the parking garage. We have switched over to a paid self-parking model for specific Las Vegas properties. Here is their reply: 'It is my pleasure to assist with your parking inquiry.

I asked their customer service what are the parking fees for DISABLED people.

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